Build a Thriving Workforce to Defend Against Disruption

Generative AI has begun to reshape jobs; leaders have an opportunity to reimagine work, the workplace, and the worker.

Illustration insert: despardes.com

Here are five actions that orgs. can take to help make it happen:

Rewrite the rules on workforce flexibility
Rethink the collaboration model
Emphasize performance coaching
Create opportunities to practice and train, not just to perform
Kick the meeting habit and build in time for recovery

Why go through the above motion?

Because there has been nonstop disruption. “We have all lived through it the past several years: a global pandemic, geopolitical and economic instability, and the rise of new technologies such as generative AI (gen AI). This increasing pace of change, coupled with the anxiety of prolonged uncertainty, has created a situation in which companies can’t afford to keep doing business as usual. Indeed, workers have sent a clear message that they are disengaged to varying degrees and often burned out. They continue to question where, how, and why they work.” (McKinsey)

Need for thriving workforce

“To build a thriving workplace, leaders must reimagine work, the workplace, and the worker. That means shifting away from viewing employees as cogs who hit their deliverables then turn back into real human beings after the day is done. Employees are now more like elite artists or athletes who are inspired to produce at the highest levels but need adequate time to recharge and recover. The outcome is exceptional; the path to getting there is unique.”

McKinsey research has found that thriving stars achieve high levels of sustained performance because of multiple factors: they are adaptable and resilient, they have found meaning and purpose at work, they achieve work–life balance and flexibility, and they experience psychological safety and trust from leaders, allowing them to create the same for their own teams.

Opt for artist or athlete approach

If the organization instead takes an artist or athlete approach, it understands not only that people need to be at their very best to be effective but also that the path is different for everyone. We believe that the work for humans is departing further from the assembly-line model and getting closer to the artist or athlete framework.

-Excerpt of an article by McKinsey shared by Irshad Salim. Read the whole article here.